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Project "Profiling evaluation"

Project Title

Profiling of Customers of the PES (Public Employment Service): Evaluation of the pilot phase


Between Nov. 2008 and April 2009 a profiling tool specifically developed for the PES Austria was tested by three regional PES departments, namely in Zell/See, in Grieskirchen and in Vienna (Schlosshoferstrasse). The job counsellors could use the tool as a support for the estimation of their customers' employment chances. During the pilot phase the participating counselors should get an impression of the tool's usefulness and its applicability. The pilot phase was evaluated by abif.

Project Management

Karin Steiner

Project Team

Andrea Poschalko

Project Start


Project End


Project Initiator

PES (Public Employment Service) Austria